"Not getting notifications" by Serena Skretvedt in Weplay Support

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Not getting notifications

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Weplay Support

We are team members but not getting emails when someone posts messages to the team. I have it checked to get emails. Have check spam folders and verified email address. We had no problem with it last year. Any way to correct this?

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Connie Loomis

Answered August 28, 2012

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I am having a similar problem with four members of my WePlay group. Do you have a Comcast email address? That is the common factor with my four members. Unfortunately, I don't have an answer.

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2 comments
1. I have the same issue. Members that have comcast accounts do not receive weplay alerts. Did you resolve?
  
  Marty Kozar · October 01, 2012
2. I sent an email to WePlay and they said that it was a problem that they were having with Comcast, but everything was fixed. My members that have Comcast are still not receiving the notifications. So no, this is not resolved.
  
  Connie Loomis · October 01, 2012
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Asked August 24, 2012.

Edited August 24, 2012.

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